Over the Air Updates via VirtualTraining

Over the Air Updates via VirtualTraining

From product reliability and durability to firmware updates, we're continually working to improve the experience that our customers have with our products. That's why we're excited to share the latest news from our developers: over the air (OTA) updates from the VirtualTraining desktop application.

Since OTA capabilities are done exclusively via Bluetooth. Dual mode power meters, such as the P1 pedals, C1 chainrings and dual band ANT/BLE PowerCap, can be updated from VirtualTraining. While no subscription is needed to download the VirtualTraining desktop application, nor is one needed to update any firmware, a BlueGiga dongle is required to complete the update.

Why BlueGiga? We went this route because the Windows native Bluetooth integration is confusing and does not provide our customers with an easy-to-use, plug-and-play experience. Even if your PC sports Bluetooth integration, we still strongly recommend the use of a BlueGiga dongle to perform updates as the dongle allows you to stay within the VirtualTraining application for the entire update processes and is far superior to the options that involved native Bluetooth.

Below are step-by-step instructions for how to update your cycling power meter's firmware:

  1. Open VirtualTraining Application.

    VirtualTraining icon on taskbar

    If you do not currently have the VirtualTraining desktop application, you can sign up for an account and download it here. Please notice that VirtualTraining is for use with PC only, no Mac compatibility at this time.

  2. Plug in the USB BlueGiga dongle to your computer.

  3. Select Settings.

    Settings tab

  4. Select the Bike tab.

    Bike tab in Settings

  5. Turn on "Use BlueGiga Dongle instead of integrated Windows Bluetooth Manager."

    Use BlueGiga Dongle instead of integrated Windows Bluetooth Manager

  6. Select + New Sensors and find the device(s) you want to update and close the window.

    New Sensors button
    Select Sensors

  7. Select the sensor you want to update in the Bike tab.

    Select sensor

  8. Click Check firmware.

    Check Firmware button

  9. Click on the Update Firmware button.

  10. Sit back and watch the magic happen.

** Please note that right and left pedals must be updated individually. Perform the above steps again on the other pedal.

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